Pawivo Life · Policies

Privacy Policy

How Pawivo Life handles the information you share with us.

Last updated: August 20, 2026

Pawivo Life operates this website and sells pet products and accessories. This Privacy Policy explains how we collect, use, and share personal information when you visit our store, place an order, create an account, or contact us.

Information we collect

We may collect information you provide directly, including your name, email address, phone number, billing and delivery address, order details, and messages sent to us. We also collect technical and usage information such as device, browser, IP address, pages viewed, and interactions with the store. Payment information is processed by our payment providers; we do not receive your full payment-card number.

How we use information

• To process payments, fulfill and deliver orders, and provide customer support.
• To communicate about orders, returns, account activity, and service updates.
• To improve our products, store, security, and customer experience.
• To prevent fraud, protect our rights, and comply with legal obligations.
• With your consent or where permitted by law, to send marketing communications. You can unsubscribe at any time.

How we share information

We share information only as needed with Shopify, payment processors, fulfillment and shipping partners, technology providers, and professional advisers. We may also disclose information when required by law or to protect the store, our customers, or others.

Cookies and similar technologies

We and our service providers use cookies and similar technologies to operate the store, remember preferences, analyze usage, and help prevent fraud. You can manage cookies through your browser settings; disabling some cookies may affect store functionality.

Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information, and to object to or limit certain processing. To make a request, contact us using the details below. We may need to verify your identity before responding.

Data retention and security

We retain personal information only for as long as reasonably necessary for the purposes described above, including legal, accounting, fraud-prevention, and dispute-resolution needs. We use reasonable safeguards, but no online transmission or storage system is completely secure.

International transfers

Your information may be processed in countries other than the country where you live, including where Shopify or our service providers operate.

Changes to this policy

We may update this policy from time to time. The revised version will be posted on this page with an updated effective date.

Contact

For privacy questions or requests, contact Pawivo Life at support@pawivolife.com.