Shipping & Delivery

Pawivo Life Β· Customer Care

Shipping & Delivery

Fast, reliable shipping for you and your furry friend.

Shipping Information

We carefully prepare every Pawivo order and keep you informed from checkout to delivery, so you can shop with confidence.

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Fast Shipping

Reliable delivery options shown at checkout.

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Order Tracking

Tracking is provided once your order ships.

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Customer Support

Friendly help whenever you need it.

Processing Time 1–3 business days
Shipping Time 5–8 business days
Tracking Available for all orders
Shipping Fee Free shipping available for eligible destinations and offers

Order Processing

Once your order is confirmed, our team will carefully prepare and process your items. Orders are typically processed within 1–3 business days.

  • Processing begins after payment confirmation.
  • Orders placed on weekends or holidays are processed on the next business day.
  • Once your order ships, we’ll email you the tracking details.

Delivery Time

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Standard Shipping

Processing:
1–3 business days

Delivery:
5–8 business days

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Tracking

A tracking number will be provided once your order has shipped.

International Shipping

We currently ship to selected countries and regions. Available destinations and shipping charges are confirmed at checkout.

Delivery times may vary by destination, carrier operations, and customs clearance. Local duties, taxes, or import fees may apply and are the customer’s responsibility unless otherwise stated at checkout.

Track Your Order

Once your order ships, we’ll email your tracking number and a direct tracking link. You can also sign in to your account to review your order status.

Track My Order

Possible Delays

We do our best to deliver every order on time, but occasional delays can occur due to circumstances outside our control:

  • Severe weather or regional disruptions
  • Customs inspections and clearance
  • Holiday shipping volume
  • Carrier network or transportation issues

Frequently Asked Questions

How long does shipping take?

Orders are usually processed within 1–3 business days. Standard delivery generally takes another 5–8 business days.

Do you provide tracking?

Yes. We’ll send a tracking number and link by email after your order has shipped.

Do you ship internationally?

We ship to selected countries and regions. Enter your address at checkout to see current availability and shipping charges.

What if my package is delayed?

Check your tracking link first. If the order is past its estimated delivery window, contact us with your order number and we’ll help investigate.

Need Help?

If your order has passed its estimated delivery window, please contact us and we’ll help you check its status as quickly as possible.

support@pawivolife.com