Pawivo Life · Policies

Shipping Policy

Clear details about how Pawivo Life processes and delivers your order.

Last updated: August 20, 2026

This Shipping Policy explains how Pawivo Life processes and delivers orders.

Order processing

We begin processing orders after payment authorization. Processing time can vary by product availability, destination, and order volume. If there is a material delay, we will contact you using the email address provided with your order.

Shipping options and delivery estimates

Available shipping methods, charges, and estimated delivery times are shown at checkout whenever available. Delivery estimates are not guaranteed and may be affected by carrier operations, customs, weather, holidays, or other events outside our control.

Tracking and split shipments

When tracking is available, it will be sent to the email address used for your order. Items in the same order may arrive in separate packages if they are fulfilled from different locations.

Address accuracy

Please check your delivery address carefully before placing an order. We are not responsible for delays or failed delivery caused by an incorrect or incomplete address supplied by the customer.

Customs, duties, and taxes

For international orders, customs duties, import taxes, and similar charges may apply. Unless explicitly stated at checkout, these charges are the customer's responsibility.

Delivery issues

If your order appears lost, arrives damaged, or has not arrived within a reasonable period after the estimated delivery window, contact us with your order number so we can help investigate.

Contact

For shipping questions, email support@pawivolife.com.